I aim to answer all emails in 12 hours or less (usually much less), however I and I alone am Film Studio Japan, at times I am traveling to remote areas in Japan to capture images, and though rare, at times do to the extreme geology, connectivity is very difficult if not impossible. In these rare situations it may be several days before I can respond. I ask your patience and kind understanding in these situations.

USA and Canada Print orders are automatically processed through WHCC Professional photo lab in the USA, So it is independent of our travels.

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